“Our customers love the music and are really engaged with the special messaging inserts included. We’re excited about the opportunity for additional branding and advertising that SoundFox offers.”MARK POWERS,
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A. Although the SoundFox solution is not designed to lead directly to additional vehicle sales, it will without a doubt enhance the overall customer experience – whether in the showroom, in the service drive or on the lot. Because SoundFox includes unlimited custom inserts, you’ll have the opportunity to promote other products like warranties in sales or accessories and parts in service to drive additional revenue.
A. Not only does SoundFox offer over 50 custom music mixes to choose from, but it also provides the ability to break up your carefully selected music with custom brand building and promotional messaging to support the goals and objectives of your dealership. You can control the type of music played and the content delivered in real-time, making changes to your inserts or selected mix of music anytime.
A. SoundFox offers a month-to-month agreement with discounts for clients who choose to elect one of our longer term options.
A. SoundFox subscribers will have the opportunity to select a mix of up to 5 channels to combine different music genres or to accommodate different moods or tempos throughout the day. Our library of music contains over 100 different channels to choose from and includes suggestions based on the needs of your business environment. Channels can be changed at anytime with the help of our support team or through our online account management interface.
A. SoundFox clients are not limited to the number or nature of the custom inserts they create. Our support team will regularly share ideas, tips, tricks and best practices and can even provide production assistance if needed.
A. Yes, SoundFox pays all the required Public Performance Rights, Label & Mechanical music royalties and fees associated with the use of the playback of SoundFox Music Services within subscribing business locations. Examples of Royalty Agencies paid fees include, ASCAP, BMI, SESAC & Harry Fox Agency.
A. SoundFox provides services to more than 58 countries globally. For specific information about which countries SoundFox serves, please contact us.
A. SoundFox will install FoxWare, a music player that will broadcast in your location. The player will arrive pre-loaded with the music and custom message inserts decided upon and developed during launch. Updates to music mixes will occur automatically each night at midnight. Changes to music channels or custom inserts can be accommodated in real-time using SoundFox’s online account management tools.
A. Our players can easily replace any type of existing source (CDI, Satellite, DVD, Tape, CD, etc.). A cable with “RCA” jacks is provided for easy hook up to the existing sound system. If no existing sound system is in place, SoundFox offers complete installation of quality audio components. Please contact us for more information on this service.
A. SoundFox offers a 12-month warranty beginning the date of shipment.
A. Music is updated automatically directly through your FoxWare player. These updates can be scheduled during defined windows that best accommodate your business. The most common update windows are between 2-6AM but they can be scheduled anytime the Customer desires.
A. The SoundFox support team can help you to craft your messaging according to your business needs and our proven best practices. We also offer full production assistance through our partner Strong Media.
A. Yes! Each FoxWare music player supports up to two zones allowing different music and messaging to be selected and deployed to each. Have more than 2 zones? No problem, SoundFox will simply add another FoxWare music player to your system.
A. Having several separate locations is no problem. SoundFox account management tools offer the option of cross-location messaging, meaning the same messaging would applied to all locations under the account. Or, each location may operate independently, opting to have different messaging for each. Even with the second more independent approach, a parent location can offer custom messaging that will deploy in all locations.