Boost Your BDC With On-Hold Upgrades.

Posted by Chad Powers

Nov 6, 2017 4:16:14 PM

phone9.pngYour Business Development Center rocks, right? You know these hammers, you vetted them personally, and you have them on a performance metrics to ensure they stay selling. But what about in between the conversations? What about the time the customer spends on-hold while the BDC personal attends to something else or the time they spend waiting for “the next available representative”? Does that rock too? If you are answering with anything less than, “yes, because I have a custom on-hold music mix that my geo-demographic loves so much they brush their teeth to it every morning AND I keep them informed with targeted messages”, then you, my friend, are missing out. 

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Topics: on-hold messaging, on-hold music, mood media

Post NADA | The Comeback Song

Posted by Ryan Powers

Apr 8, 2016 10:16:31 AM

the-cosmopolitan-of-las.jpgAfter settling back in to our office in Ohio and recovering from the whirlwind show we all have grown all too familiar with - I believe its a time of reflection seeing the ever changing marketplace fueled by the Automotive Industry. 

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The "How To" On Building Better Relationships Within Your Service Drive

Posted by Ryan Powers

Aug 14, 2015 10:01:00 AM

Building Better Service RelationshipsI’ve had both the pleasure & the burden of growing up in the dealership world. At one time or another, nearly every member of my family has worked in, run, owned, or sold to a dealership. As a result, I’ve learned the ins-n-outs over the years, and I’ve come to love the process. I’ve also developed a keen eye for spotting opportunities for growth and improvement. And, I’ve learned that while nothing is perfect, improvement is about progress not perfection.

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6 Steps to Successfully Creating Enticing In-Store Messages

Posted by Ryan Powers

Jan 28, 2015 2:42:51 PM

Sound_MicrophoneIn today's market, your audience has never been more distracted; they are distracted with their mobile devices, tablets, and apps, not to mention the white noise that is shoveled at them day in and day out from main stream media such as TV and radio.

This post is specifically surrounding making clear, targeted in-store messaging that will keep your guests informed and influence their buying behavior.


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Is your in-store messaging ready for the Holidays?

Posted by Ryan Powers

Dec 11, 2014 12:34:30 PM

Is your in-store messaging ready for the Holidays?It’s Christmas time again. Everybody starts to prepare for this magical, full of presents, holiday. It is a time of sharing and giving. One of the best time of the year for the businesses. 99% of people are running left and right for presents to make their loved ones happy. But how can we influence their buying behavior and entertain our guests while doing that?

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